Privacy Policy ZiaTogel — User Personal Data Protection

1. Information We Collect

ZiaTogel collects personal information necessary to provide a secure, efficient, and personalized service to every user. We only collect data that is strictly required and nothing beyond that.

1.1 Information You Provide Directly

• Registration information: Full name, date of birth, email address, phone number and account password.
• KYC Information: Copy of identification card, passport or other identity documents when required for verification.
• Financial information: Bank account numbers, e-wallet details and transaction records for processing deposits and withdrawals.
• Communications: Records of conversations with our customer support team via live chat, email or other channels.

1.2 Information Collected Automatically

• Technical data: Your device's IP address, browser type, operating system, screen resolution and language settings.
• Usage data: Pages visited, session duration, games played and navigation patterns within the platform.
• Cookie data: Session cookies and preference cookies to store your login settings and display preferences.
• Geolocation data: General location based on IP address for compliance and security purposes.

Data Category	Purpose of Use	Retention Period
Identity Information	Account Verification & KYC	Throughout active account + 5 years
Financial Data	Transaction Processing & AML	7 years (legal requirement)
Technical Data	Security & analytics	12 rolling months
Communication Records	Customer Support & Audit	3 years
Usage Data	Platform Improvement	24 rolling months

2. How We Use Your Information

Every piece of data collected by ziatogel is used for legitimate and transparent purposes. We do not use your data for purposes unrelated to the provision of platform services without your consent.

• Verify your identity and create a secure account.
• Process deposits, withdrawals and all financial transactions accurately and securely.
• Provide effective and responsive customer support.
• Detect and prevent fraud, hacking and suspicious activity.
• Comply with legal and regulatory requirements including AML and KYC.
• Send important notifications related to your account, security and promotions (with your consent).
• Analyze usage patterns to improve the user experience on the platform.
• Support responsible gaming tools such as deposit limits and self-exclusion.

3. Sharing Information With Third Parties

ZiaTogel does not sell or rent users' personal data to any third party. However, there are limited situations where we share certain information with trusted parties for platform operational purposes:

3.1 Trusted Service Providers

We work with carefully selected third-party service providers for payment processing, identity verification, platform analytics and technical infrastructure. All providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

3.2 Legal Requirements

ZiaTogel may disclose user information to the relevant authorities when required by law, court order, or a valid official investigation. In such cases, we will notify the affected users where permitted by law to do so.

4. Your Privacy Rights

As a ziatogel user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.

To exercise any of the above rights, contact the ziatogel customer support team via live chat or email. We will process your request within 30 business days.

5. Use of Cookies & Tracking Technologies

ZiaTogel uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, and understand how users interact with our website. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login session authentication. These cookies cannot be disabled.
• Preference Cookies: Store personal settings such as your display language and gaming preferences.
• Analytics Cookies: Help us understand the most frequently visited pages and time spent in each section of the platform.
• Security Cookies: Detect suspicious activity and protect your account from unauthorized access.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform features that depend on them.

6. Data Security

ZiaTogel continuously invests in security infrastructure to protect users' personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data communications in transit.
• Encryption of sensitive data stored in databases using industry-recognized algorithms.
• Two-factor authentication (2FA) available for all user accounts.
• Role-based access controls — only staff who require access to specific data are permitted.
• Threat monitoring and intrusion detection systems operating 24/7.
• Regular security testing and periodic audits conducted by independent security experts.
• Established incident response procedures to handle any data breaches promptly.

7. Children's Privacy

The ziatogel platform is strictly for adults aged 18 and above. We do not knowingly collect, store or process any personal information from individuals under 18 years of age. Should we become aware that a minor's data has been inadvertently collected, we will take immediate action to delete that data and close the associated account.

8. Privacy Policy Amendments

ZiaTogel reserves the right to amend this privacy policy from time to time to reflect changes in data practices, legal requirements, or platform service expansions. Users will be notified of any significant amendments via in-platform notifications or email.

The latest version of this privacy policy will always be available on this page with a clear update date. Continued use of the platform after any amendments constitutes your acceptance of the updated privacy policy.